I am proud to unveil a new support system that I have been developing at bugz.jkwiens.com. The project is still under development, but the base functionality is complete. I would appreciate any comments that you may have with the site. I am always looking for ways to improve it.
The big question that everyone is probably wondering is “Why build a support system?”. A support system isn’t an original idea. If I needed a support system, why not use an open source project or buy one. Well… the answer is that I’m a programmer. We build things so that we can learn from them. In this case, I wanted to learn python and django. However, even though I was building it for the hell of it, I still wanted to create something useful. Since I had an existing project called Simplaris Blogcast which needed a support system, it became an ideal project. Additionally, I had already designed a support system for Trinity Western University. This meant that I could focus on learning django instead of worrying about design decisions.